Hello Wendell,
You can use report CRM_SOCM_SERVICE_REPORT to manually set the next status value for any Change Document/Request For Change/Incident.
You can also trigger a job which automatically close all CDs/RFCs.
Thanks
Gaurav Patel
Hello Wendell,
You can use report CRM_SOCM_SERVICE_REPORT to manually set the next status value for any Change Document/Request For Change/Incident.
You can also trigger a job which automatically close all CDs/RFCs.
Thanks
Gaurav Patel